We all need to occasionally phone somebody up who we have not met before with aim of securing a meeting. Maybe if telemarketing is your day-job, this is an everyday occurrence! But perhaps you are: Leading a start up company A partner in a professional services firm A salesperson with a new business responsibility An […]
View Post Cold Calling, Sales Training, Telemarketing, TriggersI can almost guarantee that when coaching or running workshops on the topic of leadership and influence that I am asked 2 questions about this! Let’s start with the first question… ‘Why should I manage my own manager?’ When I am asked this, I often refer back to the classic Harvard Business Review article: “Managing Your […]
View Post coaching, Leadership, manager, Managing UpwardsWe’re approaching the time of the year when many of us are turning our thoughts to that annual festival of giving, receiving and then giving again: Christmas. If we do mark this holiday, while some of us enjoy the hassle and hustle of present seeking, others would rather run anywhere than to the shops. So, […]
View Post Insights, Learning and development, Personality typesWith the UK voting to leave the European Union, the torrid race for the White House now over (no matter on which side you lean politically) and currently no government at all in Spain, there is change — and lots of it — across the globe. International trade agreements are now far from certain, policies […]
View Post agile leadership, Change Management, leadership skillsLeading talented people is challenging. Managing Generation Y (‘Millennial’) people – typical those between the ages of 18 and 25 – has many managers frustrated and confused! From discussions with a wide range of leaders who attend Greenbank programmes they often talk about needing a different approach with the latest generation of team members. One […]
View Post Leadership, Leading Millennial PeopleWe all want respect in our lives. Self-respect – and the respect of others, especially those who we look to for leadership and direction. After all why would anyone willingly follow someone who they don’t respect or feel respected by? It all sounds like common sense but in our busy, challenging lives it can be […]
View PostBy José Luis Anzizar, Graphic Facilitator with an introduction by Ian Hirst, Greenbank CEO In November, we were running a Sales Leadership workshop in Brazil with 21 motivated, enthusiastic salespeople and leaders from across South America – the LatAm leg of a regular 5-day programme that we run with a wonderful client of ours. For […]
View Post Graphic facilitator, VUCAThis is the holy grail for many L&D professionals – here we share our own experiences and offer some practical suggestions. By Greenbank CEO, Ian Hirst If there is one subject that has been at the front of L&D executives minds during 2012 it’s been the whole subject of justifying training and development investment at […]
View Post Kirkpatrick, Measurement, PROMPT!, ROI, TrainingOne of the most powerful ways to achieve training that really sticks is to ensure ‘relevance’ throughout the L&D strategy and find as many ways to emphasise that relevance within the business and with individual learners and their managers… By Judith Hirst, Head of Leadership Development, Greenbank Ltd Successful businesses in today’s knowledge driven world […]
View Post L&D strategy, Learning transfer, Training ROI