Leading talented people is challenging. Managing Generation Y (‘Millennial’) people – typical those between the ages of 18 and 25 – has many managers frustrated and confused! From discussions with a wide range of leaders who attend Greenbank programmes they often talk about needing a different approach with the latest generation of team members. One […]
View Post Leadership, Leading Millennial PeopleA couple of years ago, we introduced you to a Christmas survival guide – using the wonderful Insights Discovery model to suggest how different personalities might best copy with the hustle and bustle of shopping for presents. This year we focus on how we can best celebrate with a little tipple – a cocktail that […]
View Post celebration, Christmas, Christmas drinks, cocktails holidays, Insights DiscoveryOne of the differences we have noticed in our conversations with sales managers over the last few years, is that there is a real acceptance that the ‘one-size-fits-all’ approach to selling simply doesn’t work anymore – not unreasonably, customers and prospects have increasing expectations that a salesperson should tailor their pitch to them. This can […]
View Post Communication, Meetings, Presentations, Sales, Sales Training, Selling, Trust, ValueA simple, but highly effective model that might just transform your life… How often do we sit in a meeting (obviously organised by somebody else…) and think “why am I here and just what am I getting from it?” When you walk away at the end of the interaction still none the wiser, do you […]
View Post Communication, Meetings, Presentations, Sales, Sales Training, Selling, Trust, ValueEven the most confident among us have had to fight back our nerves when faced with telling a customer about a price increase.…. Over the last few months we’ve worked with sales teams who have been given this daunting task and have now pulled together a handy guide to make these conversations both more comfortable and effective! We’ve […]
View Post Communication, Negotiation, Sales, Sales Training, Selling, Trust, ValueWe all need to occasionally phone somebody up who we have not met before with aim of securing a meeting. Maybe if telemarketing is your day-job, this is an everyday occurrence! But perhaps you are: Leading a start up company A partner in a professional services firm A salesperson with a new business responsibility An […]
View Post Cold Calling, Sales Training, Telemarketing, TriggersI can almost guarantee that when coaching or running workshops on the topic of leadership and influence that I am asked 2 questions about this! Let’s start with the first question… ‘Why should I manage my own manager?’ When I am asked this, I often refer back to the classic Harvard Business Review article: “Managing Your […]
View Post coaching, Leadership, manager, Managing UpwardsWe’re approaching the time of the year when many of us are turning our thoughts to that annual festival of giving, receiving and then giving again: Christmas. If we do mark this holiday, while some of us enjoy the hassle and hustle of present seeking, others would rather run anywhere than to the shops. So, […]
View Post Insights, Learning and development, Personality typesWith the UK voting to leave the European Union, the torrid race for the White House now over (no matter on which side you lean politically) and currently no government at all in Spain, there is change — and lots of it — across the globe. International trade agreements are now far from certain, policies […]
View Post agile leadership, Change Management, leadership skills