In our recent conversations with sales leaders we keep hearing two compelling, yet seemingly conflicting, trends – especially from clients selling high value professional services, SaaS software or indeed any complex solution: Everybody knows you need sales teams to be more consultative in their sales approach – understanding in depth each prospect’s specific business pain-points […]
View Post Virtual Coaching, Virtual Selling, Virtual Training, Virtual WorkshopsBy Ian Hirst, Greenbank CEO In today’s work environment, there is no shortage of opportunities for inter-personal conflict. In recent weeks just some of the examples our clients have mentioned are… Teams blaming each other for not doing their share of the workload Conflict with a remote manager People finding it difficult to talk about […]
View Post Conflict, conflict management, Greenbank, thomas kilmann, Virtual Training, Virtual WorkshopsEven though many sales teams and their customers are gradually returning to the office, regular face-to-face interactions are probably many months off. The Covid-19 ‘compelling event’ has forced organisations to rapidly change their business approaches and most organisations have found that they can survive perfectly well with a more flexible approach. Indeed, many are currently […]
View Post Virtual Coaching, Virtual Selling, Virtual Training, Virtual Workshops