Using PRISM

We will have an initial conversation with you to understand your needs and logistics.

You then complete a simple template where you can check, change and customise your 360 degree survey. Including:

• Using your company’s branding
• Determining the values of the numeric scores
• Tailoring the open ‘textual’ questions that are asked and where they are asked
• Tailoring the e-mails to be sent to participants and feedback givers
• Opening text in the report and personal notes pages
• The report front cover
• Key dates – launch date, close date and report producing date

Obviously all of these items have suggestions, based on our initial understanding of your needs, so there will often be little to do at this stage!

You then choose or edit a questionnaire from our library of ‘line items’ to suit a variety of needs and job roles: such as Leadership, Project Management, Consultative Selling , Emotional Intelligence, Change Readiness etc…

Alternatively you can design your own questionnaire or spend a day with one of our consultant partners who will help you create a new program, tailor made to your needs.

Effective communication with both participants and feedback-givers is key to success of a 360 degreeproject, to ensure both the right quantity and quality of feedback.

Where we are working with a direct end-client, the typical timeline leading up to the report production date is as follows.

• Project Invitation: (-5 weeks) We (or you) send an invitation to all participants introducing them to the process and providing them with a simple spreadsheet to complete with all their suggested feedback-givers. Use of drop-down menus ensures that the relationship categories are consistent and accurately entered. Participants are encouraged to send a note out to their feedback-givers to thank them in advance for their feedback and ‘warn’ them that they will get an email from us to reduce the chance of emails being junked.
• Participant Setup: (-4 weeks) Participants send their spreadsheets directly to us and we set up each participant and feedback-giver on the system, with unique log-in details and default passwords
• Project Kick-Off: (-3 weeks) All participants and feedback-givers are sent an email from us, with their log-in details and information to help them to provide the most effective and constructive feedback
• Reporting Progress: (-2 and -1 week) A report is produced showing completion rates
• Feedback Reminder: (-1 week) Anybody not completing their feedback is sent an automated reminder.
• Report Production: pdf reports are sent to you or your nominated training company / coach

And throughout we will be there providing that all important human element of support by e-mail and phone from beginning to end.

Effective communication with participants and feedback-givers is key to success of a 360 degreeproject, to ensure both the right quantity and quality of feedback.

Where we are working with a training or coaching company, the typical timeline leading up to the report production date is as follows.

• Project Invitation: (-5 weeks) You send an invitation to all participants introducing them to the process (we can help with suggested wording) and provide them with a simple spreadsheet to complete with all their suggested feedback-givers. Use of drop-down menus ensures that the relationship categories are consistent and accurately entered. Participants are encouraged to send a note out to their feedback-givers to thank them in advance for their feedback and ‘warn’ them that they will get an email from us to reduce the chance of emails being junked.
• Participant Setup: (-4 weeks) Participants send their spreadsheets directly to you for consolidation into a single feedback-giver spreadsheet, which you send to us. We then set up each participant and feedback-giver on the system, with unique log-in details and default passwords
• Project Kick-Off: (-3 weeks) All participants and feedback-givers are sent an email from us, with their log-in details and information to help them to provide the most effective and constructive feedback
• Reporting Progress: (-2 and -1 week) A report is produced showing completion rates
• Feedback Reminder: (-1 week) Anybody not completing their feedback is sent an automated reminder.
• Report Production: pdf reports are sent to you

And throughout we will be there providing that all-important human element of support by e-mail and phone from beginning to end.

PRISM™ provides a number of important safeguards to makes address the key issues of confidentiality and security

Security
Feedback-givers and participants have a password which they can easily change to their own memorable and secure code.
All data is held on our own secure remote servers and is automatically deleted 6 months after live date (or before if requested)

Confidentiality
From our experience, feedback-givers are more likely to give accurate and useful feedback if they know that it is going to be confidential. To support this and avoid participants knowing who has given them which scores, PRISM automatically merges any category with just one feedback-giver into an ‘other’ category. The exception to this of course is ‘manager where there will often only be one feedback-giver and for obvious reasons, it’s vital that this is clearly identified