360° feedback is a vital leadership tool. If your goal is to make your organisation more successful, you first need to make your people more effective, but of course the
There is a real acceptance that the ‘one-size-fits-all’ approach to selling simply doesn’t work anymore – not unreasonably, customers and prospects have increasing expectations that a salesperson should tailor their
In today’s more flexible working environment, there is no shortage of opportunities for inter-personal conflict. Some tips and strategies to help deal with conflict with colleagues.