Hope: the essential quality we seek in our leaders
Because its our job to help our people feel hopeful, even if we are feeling uncertain ourselves…
Blog
The Business Case for Kindness…
For business leaders, showing kindness is not only a moral imperative but also a strategic advantage!
Mastering the Art of Feedback
As Ken Blanchard famously said, “Feedback is the Breakfast of Champions” and it’s hard to argue with this – except of course when it’s delivered badly, and we end up with indigestion!
Never Split the Difference!
How a master hostage negotiator can help us navigate mission-critical business negotiations
Power & Leadership
Understanding the Impact of Leadership Power on Teams and Organisation Culture - both the positive and dark side!
Mastering the Mind Game: Neuroscience & Skills for Win-Win Negotiations
Understanding the Art as well as the Science of Negotiation...
New Year, New Habits: How to stick to your resolutions without losing Your Mind
building new habits is hard! But fear not, here’s how you can actually stick to your New Year’s resolutions without losing your mind or your sense of humour...
The Neuroscience of Leading Change – a Practical Guide for Leaders
We live in a world of constant change – so how do we avoid people feeling threatened by change – and maybe even help them to positively embrace it?
“Trust me, I’m a salesperson”…Building trust in B2B sales
Exploring how the very latest thinking on trust applies to B2B selling in our tech-driven world
Brilliant coaching questions to deliver real results!
Top Tips for coaching your team on their development plans – so that they turn into measurable results!
Building High Trust in Remote Teams
Countless studies (Covey, Gallup. Maister etc) have shown that one thing that high performance companies have in common is high trust. While we might all of course personally value trust highly, the extent that trust impacts a team’s performance may still be surprising...
Leadership Development – Essentials and Trends for 2024
As we are start this year’s leadership programmes, we thought it would be a good time to reflect on some of the trends in leadership development that we have seen throughout the last few years and consider what 2024 might bring!
Selling to different customer ‘types’
Over the few years we have seen the gradual acceptance among sales leaders that today’s customers have increasing expectations that a salesperson should completely personalise every sales conversation so that it resonates with them. As a result, boiler-plate pitches and generic statements about your product and service are rightly viewed negatively.
Understanding, Supporting & Succeeding with Neurodiverse Teams
There have been many articles promoting the benefits of neurodiversity in organisations, however for people to thrive that requires a constructive and inclusive environment. In this article we will be focusing on how to effectively lead and support a neurodiverse team.
Top Tips for Encouraging a Growth Mindset
Demystify Growth Mindset and understand the benefits that it can bring to individuals or organisations, and more importantly how to encourage a growth mindset in yourself and others.
Driving sales via a consultative Sales Playbook
Here are 10 ways you can use a Sales Playbook to drive sales productivity, whilst still selling in a consultative way.
Making 360 feedback work for you – Our Top Tips!
360° feedback is a vital leadership tool. If your goal is to make your organisation more successful, you first need to make your people more effective, but of course the million-dollar question is how do we do that?
Selling to different customer ‘types’
There is a real acceptance that the ‘one-size-fits-all’ approach to selling simply doesn’t work anymore – not unreasonably, customers and prospects have increasing expectations that a salesperson should tailor their pitch to them.
Conflict with Colleagues – Tips & Advice
In today’s more flexible working environment, there is no shortage of opportunities for inter-personal conflict. Some tips and strategies to help deal with conflict with colleagues.
Successful Consultative (Virtual!) Selling – Our Top 7 Tips….
Even though many sales teams and their customers are gradually returning to the office, regular face-to-face interactions are probably many months off. Here are our tips for consultative selling in the new virtual world.